Terms of Service

Welcome to Bagitise! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making a purchase. If you do not agree with any part of these terms, you should not use our services or make a purchase.

1. General Information

  • Bagitise is an online platform specializing in stylish and functional tote bags and organizers for everyday use.
  • These Terms of Service govern your use of our website, services, and the purchase of our products.


2. Eligibility

  • By using our website, you confirm that all information provided by you is accurate, complete, and up-to-date.
  • Age Requirement: Customers must be 18 years or older to make a purchase. If under 18, they must have parental or guardian consent.


3. Product Information

  • We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, texture, or appearance may occur.
  • All product dimensions and details are provided for reference purposes only.


4. Pricing and Payments

  • All prices displayed on our website are in INR (Indian Rupees) and are subject to change without notice.
  • Payment must be made in full at the time of purchase through the available payment options on our website.
  • We use Razorpay as our payment gateway to securely process transactions. By making a payment on our platform, you agree to abide by Razorpay’s terms and conditions. For more details, please refer to Razorpay’s Terms and Conditions here.
  • We are not responsible for any bank or third-party transaction fees incurred during the payment process.


5. Shipping & Delivery

  • Orders are processed and shipped within the specified timelines mentioned on our website. Please refer our shipping policy for more details.
  • We are not liable for delays caused by external factors such as courier services, natural disasters, or unforeseen circumstances.


6. Refunds & Returns

  • We do not accept returns or exchanges.
  • Damaged products will be replaced under the following conditions:
    • You must notify us of the damage within 48 hours of delivery by emailing care.bagitise@gmail.com.
    • The damaged product must be returned in its original, unused condition, along with the original packaging, within 7 days.
    • We recommend recording a video while unboxing the product to verify any damage caused during transit.
  • Refunds are not provided. Only exchange applicable in case of transit damage alone. Please refer our return policy for more details.


7. Intellectual Property

  • All content on our website, including but not limited to images, designs, text, logos, and graphics, is the property of Bagitise only.
  • You may not copy, reproduce, distribute, or use any content without our written consent.


8. Limitation of Liability

  • Bagitise is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not responsible for any loss caused due to misuse or mishandling of the products.


9. User Conduct

  • You agree to use our website and services for lawful purposes only.
  • Any fraudulent activity, including but not limited to false claims, unauthorized payment methods, or deceptive practices, will result in the suspension of your account and possible legal action.


10. Changes to Terms of Service

  • Bagitise reserves the right to update or modify these Terms of Service at any time without prior notice.
  • Continued use of our website after any changes indicates your acceptance of the revised terms.

11. Governing Law

  • These terms are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts located in India.

12. Fair Use Policy

  • Orders placed must be for personal use only. Bagitise reserves the right to cancel bulk orders intended for reselling without authorization.

12. Contact Us

For any questions, concerns, or assistance, feel free to contact us:
Email: care@bagitise.com